What's taking so long?

We’re an insurance company. You need insurance. We want to help you! You call us. We take your information and say we’ll get back to you as soon as we get a quote. Twenty minutes pass and you’ve heard nothing. What on earth are we doing?!

With the whole “fifteen minutes could save you…” and now the “fifteen minutes is an eternity; how about seven-and-a-half minutes?” we understand. You want options, and you want them now.

If you are looking for an automobile policy, and in your household you have a 2005 Chevy Malibu and a 2008 Toyota Corolla, we can probably get back to you within the hour with several options. However, it gets trickier if you have a one-ton truck. Or a vehicle with expensive modifications.

The same applies to homeowner’s insurance. You live in town in a 1986 Ranch home that is a lot like the neighbors’ houses? We should have numbers for you today. But if your house is underground? Or a Quonset hut? Or a boathouse? It might take us a while.

Here’s why: Insurance rates are based on risk. An insurance company assesses risk based largely on comparison with similar items or properties. A late model fifth wheel RV has a lot to be compared to, but an old school bus retrofitted as a recreational vehicle is going to be more difficult to price.

At Hejny Insurance Agency, we don’t write insurance. We connect clients with the best insurance providers to meet their individual needs. So while it might seem like sometimes it’s taking an unreasonably long time to put together a quote, the odds are that we’re putting out feelers and waiting for answers. Even if you have a very specialized business for which none of our providers have a market, they might have another lead… And while we’re investigating those leads, you can be working your day job, or Skyping your mom, or reading a book on the back porch.

It doesn’t stop there. Once you have insurance through us, you can always call us or stop by with concerns or questions, and if we can’t help you, we’ll be the ones to wait on hold for forty-five minutes while you head home to start dinner.

That’s the whole reason we’re here: We do the leg work so you can get on with your life. And we appreciate that you’ve let us do so for the past 28 years.

Why I Believe in Insurance Agents – Bruce's Story

“My small business supports my family, so it really matters to me.  When we got vandalized, not only did my business get damaged.  One of my customer’s trucks got damaged, too.  I ended up with three claims at once.  Fortunately I made one great decision years ago.  I chose an insurance agent to take care of my protection.  He was there for me from the beginning.  He was there for me through the claim.  And, I plan to have him there, protecting my family and my business for years to come.”

Bruce Berroth
husband, father, small business owner

The Reality of Vacant Properties

The news is filled with stories about the unfortunate reality of vacant properties.

Homes and businesses alike are standing empty. Many owners may have purchased homeowners/dwelling or business insurance policies while the homes or businesses were occupied and now that there is a vacancy may have incorrectly assumed they are secure with that coverage in place.

Vacant or unoccupied property presents special challenges. The premium charged for occupied property does not take into consideration the increased exposure of vacant and/or unoccupied property. The insurance provided by most policies is limited, and may not respond at all if the property has been vacant for more than 60 consecutive days (prior to a loss)!

Many if not most insurance companies will cancel coverage immediately if they become aware of the vacancy. Even if the policy is not canceled there may be major problems in the event of a loss. The occupancy status is considered essential (material) to the insurance company. When the use and/or occupancy of a property changes many insurance companies no longer want to insure the property.

Depending on the policy and insurance company involved the entire policy may be void in the event of a vacancy or unoccupancy. There are, however, solutions. We pride ourselves on finding solutions for our clients. We must, however, be first made aware of the vacancy or occupancy. Please contact us if your property undergoes an occupancy change and we will help guide you through the necessary steps to obtain proper coverage.

How to Protect Your In-Home Business

Everyone with – or considering – an in-home business must read this report!  Make sure that you and your business are getting the right protection!

If you are not working at home yet, you may be soon. For more and more Americans, their “commute” to work is from the kitchen or living room to the den or study. By some estimates, there are as many as 18 million home-based businesses in the United States, and that number is expected to grow rapidly.

• Fact  Unfortunately, many of these home-based businesses, perhaps even most, do not have adequate insurance coverage. One study found that 60% of those who work at home may not have insurance for their business activities.
The study also found that most of those without business-specific insurance believe they are protected by their homeowners insurance. Actually, a homeowners policy does offer some coverage for home-based business, but it is minimal. Most homeowners policies provide a maximum of $2,500 coverage for business equipment (computers, fax machines, etc.) in the home.

If that sounds like it’s enough, it probably isn’t. If you are sued because of your home-based business activities — the company that hired you as a consultant believes your advice was dead wrong; the computer equipment you “fixed” doesn’t work; the cookies you baked made someone ill — your homeowners policy won’t protect you.

Further, if you have to temporarily shut down your business for whatever reason, the homeowners policy won’t allow you to recover the income you lost because of the shutdown. There are insurance policies available to home-based businesses that do provide these coverages.

Continue reading “How to Protect Your In-Home Business”